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I had purchased jeans in September that were backordered, Knowing what I know no I should have canceled and run away. They did not notify me of shipping but allegedly they were shipped in November. In December Looking at my credit card statement I noticed a charge for...
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2.0
I didn't like
  • I gave a review their customer service sucks
  • Lack of professional customer service
#1146944
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I was not given a Return Material Authorization Number for boot studs because Gemplers does not keep my credit card info (they emailed me). Hard to believe ....so I emailed my card number to them, again . Gempler emailed back that they needed my 3 digit security code....
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1.0
#997772
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I purchased their 'super expensive' tire sealer pump (over $200.00) and used maybe 5 times and it stopped working. Sent inquiry to them, their reply, " our of warranty and if it weren't we no longer carry this product" What a sorry sorry *** company. They will never...
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2.2
Meeker, Oklahoma
I didn't like
  • I gave a review their customer service sucks
#882786
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Ordered Thorogood boots and 2 coveralls with personalized lettering. What I received was Muck boots and one coverall without lettering. There was not one product that I ordered that was correct. Called for RMA and started the RMA process but was put on hold. After...
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Anonymous
Anonymous

6/12 - As of today nothing. Supervisor indicated she should resolve this after contacting the service department - last week. I had finally received the RMA and sent it ...

1.5
#642251
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After placing an order from their website I waited and waited for my product. After 1 month I call - long distance because their 800# does not work in Canada, I was told the item would ship by August 31 - this is after 10 mins because she could not even find my order....
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Anonymous
JohnnyR

Maybe it's because you are from Canada.

Anonymous
A. Nonymous

I too had problems. I put in an order, they verified my address, but wound up sending the order to my previous residence. After not receiving it, I called them after running i...

#196962
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Short Review on November 01, 2016

Gemplers
#947242
1.4
Details
I bought priduct that was defective. Small dollar amount. Astounded that Gemplers refused to replace it. Been a customer a long time and referred lots of people to Gemplers. No More
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